Property Management Services

Intro

Rural Communities Housing Development Corporation currently owns and/or manages 50 properties with 1534 units throughout rural Northern California. Our portfolio is valued at approximately $108 million with an annual corporate budget of $2 million. Having been in the industry for over forty years, we have an extensive knowledge base that spans decades of changes in the housing industry. This vast history allows us to adapt quickly to the ever-changing landscape of the housing market today.

Recognizing that each property will have a unique set of characteristics, we work with owners to create an individualized plan that will not only achieve the results they are looking for but surpass those expectations. Through a combination of our Asset Management, Compliance Monitoring, and Community Building and Engagement programs, owners can rest assured their properties will be vibrant, healthy communities.

Services

We recruit and hire staff with the goal of finding employees who interact well with a variety of personality types. It is our honest opinion that finding staff members who believe in our mission statement leads to more productive employees who maintain healthy relationships with residents, a proven cost reduction technique. Our staff are highly skilled and trained. We customize each onsite manager’s training schedule to focus on the compliance regulations specific to their property as well as to maximize their personal assets and strengthen any deficiencies.

Asset Management

Financial reporting

RCHDC manages each property as if we owned it. Our diligence in asset management focuses on the long term logistics of Property Management. With our experience in the affordable housing industry, we understand the specific needs of these properties in terms of keeping rents low while protecting the capital needs of the property throughout its compliance period. To actualize this, we monitor monthly, quarterly, and annual financials, ensuring that stable operations are maintained for all properties.

File Reviews

Our affordable housing business model includes a compliance review of every tenant file at least once annually. All move-in files undergo a multi-layered approval process to ensure compliance with Fair Housing and ADA Laws as well as regulatory agreement eligibility.

Physical Inspections

Each apartment at our properties is inspected at least once annually using the latest software to track and monitor depreciation of assets, effective use of inventory control processes, tenant damage, and to aid in Capital Needs Assessments. Having accurate data made available to owners in a digital format helps facilitate wise financial decisions.

Procurement Procedures

Utilizing the Buyers Access program, RCHDC finds cost savings from reduced prices through partnerships with vendors such as Staples, Maintenance USA, Sherwin-Williams, and Orkin, to name a few. Products are procured at discounted prices, and that savings is passed on directly to the property owners, leading to long term financial savings. These savings increase the ability of the property to help maintain a higher level of resident services.

Compliance

RCHDC works with all the major funding providers that exist in the affordable housing industry. Our area of expertise is working through the regulations for properties with highly layered financing packages. Our compliance department has many years of experience in the industry and has received extensive trainings and certifications. Our current portfolio includes:

LIHTC

• 416 units with Low Income Housing Tax Credits

HUD

• 344 units with Project Based Section 8
• 328 units with Section 202/8 or Section 202 PRAC
• 24 units with Section 236
• 21 units with Section 811 for Chronically Mentally Ill
• 40 units of a cooperative

USDA Rural Development

• 394 units with USDA RD Section 515
• 40 units with USDA RD Section 514

 HCD

• 163 units with HOME
• 144 units with MHP
• 40 units with Joe Serna
• 6 units with TBRA

Department of Health and Human Services, Mental Health Services Act

• 32 units with MHSA

Federal Home Loan Bank, Affordable Housing Program

• 110 units with AHP

Tax Exempt Bonds

• 472 units with Bonds

Information Technologies

RCHDC utilizes state of the art Property Management Software. Our package is fully customizable to ensure that owners can achieve established business goals. This software fully integrates our accounts receivable and accounts payable into real time numbers allowing access to quality data. Work orders for repairs are generated through the software while simultaneously tracking inventory. Work orders for Regional Mangers, including monthly property inspections and file audits, are also generated through the software ensuring nothing is overlooked and all files to be audited are selected at random.

Thinking Green

A core focus for RCHDC is reducing the carbon footprint of the communities we manage; we care about our environmental impact and that is why we have developed a green policy. Our green policy includes product considerations that not only save owners money but also reflects the greater environmental impact of our purchasing choices. RCHDC believes that a progressive environmental policy will improve the health of the communities in which we operate as a whole.